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"The firm’s attorneys are
responsive, proactive and work only in each client’s best interest with
an application at the cost effectiveness". |
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Client’s Rights
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1. |
A client is
entitled to be treated with courtesy and consideration at all
times and the client may not be refused representation on the
basis of race, creed, color, religion, sexual orientation, age,
national origin or disability by the client’s lawyer and the
other lawyers and personnel of the client lawyer’s office. |
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2. |
A client is
entitled to have his/her attorney to conduct in accordance with
the Lawyer’s Professional Code of Conduct/Ethic and the client
has the right to privacy in dealing with the his/her lawyer and
to have the his/her secrets and confidences preserved to the
extent permitted by the law. |
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3. |
A client is
entitled to have his/her questions and concerns addressed and to
have his/her telephone calls returned in an applicable manner. |
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4. |
A client is
entitled to have his/her lawyer’s independent professional
judgment and undivided loyalty uncompromised by conflicts of
interest. |
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5. |
A client is
entitled to have an attorney capable of handling his/her legal
matter competently and diligently, in accordance with the
highest standards of the profession. If the client is not
satisfied with how his/her matter is being handled, then the
client has the right to withdraw from the attorney-client
relationship at any time (court approval may be required in some
matters and the client’s attorney may have a claim against the
client for the value of services rendered to the client up to
the point of discharge). |
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6. |
A client is
entitled to be charged a reasonable fee and to have his/her
lawyer to explain at the outset how the fee will be computed and
the manner and frequency of billing. The client is entitled to
request and receive a written itemized bill from his/her
attorney at reasonable intervals. The client may refuse to enter
into any fee arrangement that he/she finds unsatisfactory. In
the event of a fee dispute, the client may have the right to
seek arbitration; the client’s attorney will provide the client
with the necessary information regarding arbitration in the
event of a fee dispute, or upon the client’s request. |
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7. |
A client is
entitled to be kept informed as to the status of the client’s
matter and to request and receive copies of papers. The client
is entitled to sufficient information to allow the client to
participate meaningfully in the development of the client’s
matter. |
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8. |
A client is
entitled to have his/her legitimate objectives respected by the
client’s attorney, including whether or not to settle the
client’s matter (court approval of settlement is required in
some matters). |
Client’s
Responsibilities
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1. |
A client is
expected to treat the lawyer and the lawyer’s staff with
courtesy and consideration. |
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2. |
A lawyer is
under no obligation to accept a client or a case if the lawyer
determines that the cause of the client is without merit or a
conflict of interest would exist or a professional working
relationship with the client is not likely to occur or a
previous professional commitments made by the lawyer may have
resulted in an inadequate time being available for the proper
representation of the new client/case. |
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3. |
The client’s
relationship with the lawyer must be one of complete candor and
the lawyer must be apprised of all facts or circumstances of the
matter even if the client believes that those facts or
circumstances may be detrimental to the client’s cause or
unflattering/disadvantage to the client’s position before the
law. |
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4. |
Although the
client should expect that his or her correspondence, telephone
calls and other communications will be answered within a
reasonable time frame, the client should recognize that the
lawyer has other clients equally demanding of the lawyer’s time
and attention. |
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5. |
The client
should should maintain contact with the lawyer, promptly notify
the lawyer of any change in telephone number or address and
respond promptly to a request by the lawyer for information and
cooperation. |
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6. |
The client
must realize that the lawyer need respect only legitimate
objectives of the client and that the lawyer will not advocate
or propose positions which are unprofessional or contrary to law
or to the Lawyer’s Professional Code of Conduct/Ethic. |
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7. |
The client
must honor the fee arrangement as agreed to with the lawyer, in
accordance with law. |
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8. |
All bills for
services rendered which are tendered to the client pursuant to
the agreed upon fee arrangement should be paid promptly. |
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9. |
The client may
withdraw from the attorney-client relationship, subject to
financial commitments under the agreed to fee arrangement, and,
in certain circumstances, subject to court approval. |
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